The Bureau de l'ombudsman may :

  • Investigate
  • Recommend
  • Reconcile
  • Accompany
  • Redirect

Extract from Resolution CM-2006-439 (French only)

The Bureau de l'ombudsman may not :

Investigate or intervene regarding decisions made by :

  • Municipal council
  • a Ville de Gatineau committee
  • a paramunicipal organisation
  • an officer of the peace (police officer)
  • a dispute among neighbours

If the Bureau is not able to help you, it may direct you to another resource.


Press Releases

  • Tabling of the Ville de Gatineau’s Annual Report

    Read the official press release, view the 2015 annual report and its highlights, as well as commission reports.

  • Report by the Commission on the Issue of Building Permits in Mass Wasting Zones

    Ms. Ginette Mercier, Chair and spokesperson for the Commission on the issue of building permits in mass wasting zones submits the report on the analysis of the process involved when a citizen requests a building permit for this type of zone, the quality and veracity of information and the delays incurred by the citizen.