The Bureau de l'ombudsman may :

  • Investigate
  • Recommend
  • Reconcile
  • Accompany
  • Redirect

Extract from Resolution CM-2019-100

The Bureau de l'ombudsman may not :

Investigate or intervene regarding decisions made by :

  • Municipal council
  • a Ville de Gatineau committee
  • a paramunicipal organisation
  • an officer of the peace (police officer)
  • a dispute among neighbours

If the Bureau is not able to help you, it may direct you to another resource.


Press Releases

  • Appointment of Maryline Caron as Ombudsman at the Office of the Ombudsman of Gatineau

    Read the press releases

  • Tabling of the Ville de Gatineau’s Annual Report

    Read the official press release, view the 2015 annual report and its highlights, as well as commission reports.