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Is your complaint related to municipal services provided by the Ville de Gatineau?
Unfortunately, we will not be able to process your complaint if it does not concern the municipal services of the City of Gatineau. For more information, click here click here.
Did you make two 311 requests?
Make a second 311 request: click here.
Complaint form
Important instructions

To facilitate the processing of your complaint, if possible, provide us with the following information:

  • The name(s) of the employee(s) who worked on your administrative file;
  • The request numbers obtained after making 311 Non-urgent call centre requests.

    Required fields are marked with a *

    Available only for certain legal exceptions. For more information on exceptions, click here.

    Visible minority ?*

    You are making a complaint for ?*

    Solution sought?

    What are your expectations regarding the processing of your request by the Ombudsman de Gatineau?*

    Information contained in this form as well as any attached documents will remain confidential and will only be shared with persons authorized to process your request.