How to contact us

Our offices are closed to the public, but we remain committed to offer quality services to citizens of Gatineau. We are still accepting and processing complaints.

Please note that at this time :

  • You may file a complaint by filling out our online complaint form or by emailing us at ombudsman@gatineau.ca;
  • You may also leave a brief voice message at 819 595-4141. We will do our best to get back to you within two business days and during our regular office hours;
  • Check our website regularly for the latest updates on resumption of regular service.

Return to regular service

Due to new health regulations, the date for the return of the regular service in face-to-face mode has yet to be determined.